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FAQ

What is Impower?

Impower offers a cloud-based software for property managers that covers accounting in particular, but also the organisation and digital automation of workflows such as the invitation to the owners' meeting. With the help of intuitive user interfaces and automated processes, your daily life as a property manager should be significantly simplified, thus creating the magic moments of tomorrow. The functional scope of digital, double-entry and audit-proof accounting is supplemented by property and contact master data management, the organisation of important workflows and interfaces to connected partner companies.

How can I find out more about Impower?

Fill out the contact form above and we will contact you either by phone or email to tell you more about Impower, the modern property management software. In addition, we cordially invite you to one of our official webinars, where we will demonstrate Impower live and present it to you in detail. All with the background - From practice for practice.

Can I test Impower myself?

We recommend that you visit our digital webinar to get a good overview of our software solution. Of course, you also have the option of requesting a test account. You can then test Impower free of charge and without obligation for 30 days. In this way, you can get a clear picture for yourself of what clearly distinguishes Impower as a property management programme from long-established providers. Intuitive operation, automated processes and transparent accounting.

What is the scope of Impower's products?

Impower primarily covers the accounting of your properties. Whether it's invoices, direct debits, special allocations, house money statements or business plans. Accounts receivable and accounts payable have never been as transparent as with Impower's chart of accounts. In addition, you can maintain the master data of your owners, invite them to owners' meetings or contact them through form letters. Please visit our webinar to get a full overview of Impower's entire range of functions.

Do I need to install Impower on my computer?

No, Impower is completely cloud-based. For you, this means that you can work from anywhere at any time. To do this, simply log in to your domain via the search line of your preferred internet browser. Please note, however, that you need an internet connection. So use the full power of digitalisation with us as your property management software for the magic moments of tomorrow - whether in the office, on the road or in your home office.

Can my property management grow organically with Impower?

Yes, we will be happy to assist you with your start-up, property takeover or change of manager. You can start with any number of units with Impower. Please note, however, that depending on the size of your company, a certain minimum monthly turnover is required. If you have any questions about this, please do not hesitate to contact us. With Impower as property management software, we want to support you in your growth and raise potentials.

Through which service do the bank accounts on Impower work?

A prerequisite for using Impower is EBICS-capable banking software. In addition, HBCI banking is supported according to the new standard. We recommend SFirm (software from Star Finanz-Software Entwicklung und Vertriebs GmbH), BankinZV (software from SubSembly) or windata (software from windata GmbH & Co.KG). In order to use Impower, your banking software must also support the CAMT 52 and 53 XML formats.

How does the switch to Impower take place?

After your 30-day trial period, you can continue to use your account productively straight away. Enter your properties and owners with their information in Impower and get started straight away. If you have selected a connection to our open interfaces offered when concluding the contract, we will accompany you in setting these up. Depending on the complexity of your move, we will contact you to discuss suitable procedures. This guarantees a successful switch from your old property management software to Impower.

What open interfaces and connections are there?

With Impower, we offer you a modern property management software that can serve as the centrepiece for the digitalisation of your daily management, because it offers you the possibility to network bidirectionally and smoothly with all the market participants and tools that you would like to use for your work thanks to open interfaces. Impower has therefore already been designed as an interface-based system in its basic architecture. In this respect, basically any software can be connected. All data can be imported or exported bidirectionally via interfaces or linked live with other systems. Even the microservices, i.e. features of Impower, can be addressed externally via interfaces. This is one of the great advantages of modern property management software.

From Impower, we have currently already connected the Casavi owner portal and ePost as cooperation partners as standard, i.e. you can use these connections easily and directly without any additional effort.

With Casavi, the data from Impower is synchronised directly with the data on the Casavi portal via the connected interface, so all changes to data in Impower are automatically transferred to Casavi.

Via the standard connection to the German e-post, you can create serial letters or invitations directly in Impower and forward them digitally to the German post office at the touch of a button. Via ePost, the letters are automatically printed, franked and sent, eliminating the manual work of printing and sending invitations.

Further predefined connections with more providers and market participants are already planned. Independently of this, however, every customer can also independently address Impower's interfaces and connect tools.

Who will help me if I have a problem with the operation?

If you have either questions or problems, we recommend our Help Centre. You can find it on the Impower homepage via the question mark symbol. There we have prepared practical help articles for you, which should support you in your everyday life with Impower. Is an article not helpful, do you have a suggestion for improvement or have you discovered a technical error? Then please contact our support and describe your concern. You can also submit such an operational ticket to support in our Help Centre.

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