Privacy policy

1. general

This website is provided by Impower GmbH, a company based in Germany which offers property management software. We provide this page to inform you about how we handle your personal data collected on the site.

2. responsible body

The controller responsible for processing on its own responsibility within the meaning of data protection law is:

Impower GmbH
Thomas-Wimmer-Ring 14
80538 Munich
Phone +49 89 262081030
Entry in the commercial register
Register number: HRB 250344
Register court: Munich Local Court
Data protection officer: info@impower.de

3. access and activity logs ("server logs")

Every time this page is accessed, general log data, so-called server logs, are automatically recorded. This data is usually pseudonymous and therefore does not allow any conclusions to be drawn about a natural person. Without this data, it would not be technically possible to deliver and display the contents of the website. In addition, the processing of this data is absolutely necessary for security reasons, in particular for access, input, transfer and storage control. Furthermore, the anonymous information can be used for statistical purposes as well as for optimising the offer and the technology. In addition, the log files can be subsequently checked and evaluated if there is suspicion of illegal use of the website. The legal basis for this is found in § 15 para. 1 of the German Telemedia Act (TMG) as well as Art. 6 Art. 1 lit. f DSGVO.

Data such as the domain name of the website, the web browser and web browser version, the operating system, the IP address and the time stamp of access to the website are generally recorded. The scope of this logging does not exceed the usual scope of any other website on the Internet.

The storage period of these access logs is up to 7 days. There is no right of objection.

As a data subject, you have the following rights:

  • In accordance with Art. 15 DSGVO, you have the right to request information about your personal data processed by us to the extent specified therein;
  • In accordance with Art. 16 DSGVO, you have the right to request the correction of incorrect or incomplete personal data stored by us without delay;
  • in accordance with Art. 17 DSGVO, the right to demand the deletion of your personal data stored by us, insofar as further processing is not required.

4. error logs ("error logs")

For the purpose of error identification and correction, so-called error logs are created. This is absolutely necessary in order to be able to react to possible problems in the presentation and implementation of content as promptly as possible (legitimate interest). These data are usually pseudonyms and therefore do not allow any conclusions to be drawn about a natural person. The legal basis for this is found in § 15 para. 1 TMG as well as Art. 6. (1) f DS-GVO.

When an error message occurs, general data such as the domain name of the website, the web browser and web browser version, the operating system, the IP address and the timestamp when the corresponding error message/specification occurred are recorded.

The storage period of these error logs is up to 7 days. There is no right of objection.

5. use of cookies

So-called cookies are sometimes used on the website. These are small text files that are stored on the device with which you access the website. Different categories of cookies are used - essential cookies, functional cookies, cookies for the provision of external media and marketing cookies.

  • Essential cookies are required to ensure the core functionality of the website.
  • Functional cookies are cookies that are used to record user behaviour on our website so that the functionality of the website can be improved.
  • External media: Any cookies used here serve the purpose of displaying external media (such as videos or maps).

The legal basis for the use of essential cookies is Art. 6 (1) lit. f DSGVO - a legitimate interest. Our legitimate interest in using essential cookies is to be able to provide a functioning website. The legal basis for the other cookies is Art. 6 para. lit. a DSGVO - your consent. No non-essential cookies will be set without your consent. You can revoke your consent at any time with effect for the future. You can revoke your consent here. In addition, you can deactivate all non-essential cookies by using the following opt-out link: contact@impower.com.

You can also determine yourself via your browser settings whether you wish to allow cookies. Please note that deactivating cookies may result in limited or completely disabled functionality of the website.

6. use of third-party tools

In order to provide and continuously improve our services, we rely on the services of the following third-party providers, through which personal data may also be processed. We have selected these third-party providers carefully and in accordance with the provisions of the GDPR.

a. Google

Unless otherwise stated in this privacy policy, the operator of all Google services mentioned here is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

i. Google Maps

On this website, the "Google Maps" service is integrated via API in order to be able to display geographical information. The use of Google Maps enables Google to collect, process and use data about your use of the service. By using Google Maps, information about the use of this website, including your IP address and the (start) address entered as part of the route planner function, can be transmitted to Google in the USA. The map content is transmitted by Google directly to your browser, which then integrates it into the website. Impower has no influence on the scope of the data collected by Google in this way. Likewise, Impower has no influence on the further processing and use of the data by Google and can therefore accept no responsibility for this. Further information on the processing of your data by Google can be found under Google's privacy policy.

The following data is collected and processed with the help of Google Maps:

  • IP address
  • Location information
  • Usage data
  • Date and time of the visit
  • URLs

The legal basis for the processing is your consent pursuant to Art. 6 (1) lit. a DSGVO. If you do not want Google to collect, process or use data about you via our website, you can refuse your consent or revoke it at any time with future effect. You can also deactivate JavaScript in your browser settings. In this case, however, you will not be able to use the map display.

The personal data will be stored for as long as it is required to fulfil the purpose of the processing. The data will be deleted as soon as they are no longer required to achieve the purpose.

The data may be transferred to the following recipients in addition to Google Ireland Limited as part of the processing:

  • Google LLC.
  • Alphabet Inc.

Within the scope of processing by Google Maps, data may be transmitted to the USA. The security of the transfer is ensured by so-called standard contractual clauses, which guarantee that the processing of personal data is subject to a level of security that corresponds to that of the GDPR. If the standard contractual clauses are not sufficient to establish an adequate level of security, consent will be obtained from you in advance within the framework of the consent management system iubenda in accordance with Art. 49 (1) lit. a DSGVO.

ii. Google Tag Manager

The "Google Tag Manager" service is used on this website. The Tag Manager is a tool for managing so-called tags, which are used for tracking in online marketing. The Tag Manager itself does not process any personal data, as it is purely for the administration of other services - e.g. Google Analytics, etc. -.

Further information on the Tag Manager can be found at:
https://www.google.com/intl/de/ tagmanager/use-policy.html

iii. Google Audiences / Remarketing

We use the "Google Audiences/Remarketing" service on this website. The operator of this service is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

The purpose of this service is the interest-based display of advertisements for users. This requires an analysis of website usage, which is carried out using cookies. The cookies store anonymised or pseudonymised data relating to the use of the website. If you visit other websites that also use these services, you will be presented with advertisements that correspond to your previous interests.

The following data is collected and processed:

  • Pages visited
  • IP address
  • Duration of visit
  • Other information on the use of websites
  • Content the user is interested in

The legal basis for the processing is your consent in accordance with Art. 6 para. 1 lit.a DSGVO. If you do not want Google Audiences/Google Remarketing to collect and process the aforementioned data, you can refuse your consent or revoke it at any time with effect for the future.The personal data will be retained for as long as it is necessary to fulfil the purpose of the processing. The data will be deleted as soon as it is no longer required to achieve the purpose.The data may be transferred to the following recipients in addition to Google Ireland Limited as part of the processing:

  • Google LLC.
  • Alphabet Inc.

Within the scope of processing by Google Audiences/Remarketing, data may be transferred to the USA. The security of the transfer is ensured by so-called standard contractual clauses, which guarantee that the processing of personal data is subject to a level of security that corresponds to that of the GDPR. If the standard contractual clauses are not sufficient to establish an adequate level of security, your consent will be obtained in advance within the framework of the consent management system iubenda in accordance with Art. 49 (1) lit. a DSGVO.

iv. Google Ads (formerly Google AdWords) and Google Ads Conversion Tracking)

The "Google Ads" service is used on this website. The operator of this service is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. The service has the purpose of so-called "conversion tracking", i.e. we can see what happened after you clicked on one of our ads. Cookies are set for this purpose, which have a limited validity.

The following data is collected and processed with the help of Google Ads:

  • Cookie ID
  • Pages visited
  • IP address
  • Duration of the website visit
  • Website usage data
  • Content in which the user is interested
  • Clicked Advertising
  • Web requests
  • Cookie information
  • Referrer URL
  • Browser language
  • Browser type

The legal basis for the processing is your consent pursuant to Art. 6 (1) lit.a DSGVO. If you do not want Google Ads to collect and process the aforementioned data, you can refuse your consent or revoke it at any time with effect for the future.

The personal data will be kept for as long as it is necessary to fulfil the purpose of the processing. The data will be deleted as soon as they are no longer required to achieve the purpose.The data may be transferred to the following recipients in addition to Google Ireland Limited as part of the processing:

  • Google LLC.
  • Alphabet Inc.

Within the scope of processing by Google Ads, data may be transmitted to the USA. The security of the transfer is ensured by so-called standard contractual clauses, which guarantee that the processing of personal data is subject to a level of security that corresponds to that of the GDPR. If the standard contractual clauses are not sufficient to establish an adequate level of security, consent is obtained from you in advance within the framework of the consent management system iubenda in accordance with Art. 49 (1) lit. a DSGVO.

v. Google Forms

The "Google Forms" service is used on this website. The service is provided by Google Ireland Limited Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. "Google Forms" is used to launch surveys and generate feedback and insights from the user.If you choose to complete our survey forms, we store various information that you voluntarily provide to us, such as:

your first name, last name, company name, contact details, address, your interests in our services and other feedback that is important for us to improve our services and provide you with tailored offers. Our survey uses Google Forms, a Google product. By submitting data using Google Forms, you accept the terms of use and privacy policy of Google Inc.(https://www.google.de/intl/de/ policies/privacy/) and Impower (we). The information generated by the cookies is transferred by Google to a server in the USA for analysis and stored there. Google only transfers data to third parties on the basis of statutory provisions or within the scope of data processing orders. Under no circumstances will Google combine your data with other data collected by Google.

vi. Google Web Fonts

The Google Web Fonts service is used on this website. The service is provided by Google Ireland Limited Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. With the help of Google Web Fonts, we can load and display external fonts, so-called Google Fonts, on our website. Google Web Fonts is integrated locally on our site. This means that the fonts are not loaded from Google servers.

The following personal data is collected and processed as part of the processing via Google Web Fonts:

  • IP address

The legal basis for this processing is Art. 6 (1) lit. f DSGVO - a legitimate interest. Our legitimate interest in the processing is to present the website in an attractive and user-friendly manner. Local hosting ensures that no data is transmitted to Google, no corresponding data transfer takes place.

The personal data are kept for as long as they are necessary to fulfil the purpose of the processing. The data is deleted as soon as it is no longer required to achieve the purpose.

b. Typeform

The Typeform service is used on this website. Typeform is operated by TYPEFORM SL, C/Bac de Roda, 163, 08018 Barcelona, Spain. Typeform is a service that we use to display our website. The following data is collected and processed in this context:

  • IP address
  • E-mail address
  • Duration of visit
  • Date and time of the visit
  • If applicable, other data collected as part of the survey

The legal basis for processing is your consent in accordance with Art. 6 para. 1 lit. a GDPR. If you do not want the aforementioned data to be collected and processed via Typeform, you can refuse your consent or withdraw it at any time with effect for the future. The personal data will be stored for as long as it is required to fulfill the purpose of processing. The data will be deleted as soon as it is no longer required to achieve the purpose. As part of processing via Typeform, data may be transferred to the USA. The security of the transfer is regularly ensured by so-called standard contractual clauses, which guarantee that the processing of personal data is subject to a level of security that corresponds to that of the GDPR. If the standard contractual clauses are not sufficient to establish an adequate level of security, consent is obtained from you in advance in accordance with Art. 49 para. 1 lit. a GDPR as part of the iubenda consent management system.

c. MailChimp

We use the MailChimp component to send our newsletter. MailChimp is a service provided by The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318, USA. Your data stored during newsletter registration (email address, name, IP address, date and time of registration) is transferred to a server of The Rocket Science Group in the USA and stored there in compliance with the "EU-US Privacy Shield".

Further information on data protection at MailChimp can be found at:
http://mailchimp.com/legal/privacy/

Further information on the "EU-US Privacy Shield" can be found at: The Federal Commissioner for Data Protection and Freedom of Information.
http://ec.europa.eu/justice/data-protection/international-transfers/eu-us-privacy-shield/index_en.htm.

You can cancel or revoke your subscription to this newsletter and thus your consent to the storage of your data at any time for the future. Details on this can be found in the confirmation email and in each individual newsletter. Our newsletters contain so-called tracking pixels (web bugs), which enable us to recognise whether and when an email was opened and which links in the email were followed by the personalised recipient.

We store this data so that we can optimally tailor our newsletters to the wishes and interests of our subscribers. Accordingly, the data collected in this way is used to send personalised newsletters to the respective recipient. We ask for your consent in this regard at the given point as follows: "Pursuant to Art. 5 para. 1 lit. b DSGVO, a purpose for the storage of your data is required. With this registration, the purpose of Impower GmbH is to contact you, to be able to submit offers to you and to keep you informed about news with our newsletter. Please select how you would like to hear from Impower GmbH:".

With the revocation of the consent to receive the newsletter, the consent to the aforementioned tracking is also revoked. With the revocation of the consent to receive the newsletter, the consent to the aforementioned tracking is also revoked. Data processing for the purpose of contacting us is based on your voluntarily given consent in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO. The personal data collected by us for the use of the contact form will be automatically deleted after the request you have made has been dealt with.

d. PipeDrive

We use PipeDrive as a CRM tool. The provider of this service is Pipedrive OÜ, Mustamäe tee 3a, 10615 Tallinn, Estonia. German contact persons are Pipedrive Deutschland GmbH, Julie-Wolfthorn-Straße 1, 10115 Berlin, Germany Details on data processing can be found in the privacy policy of PipeDrive: https://www.pipedrive.com/en/privacy.

e. Zapier

We use Zapier to automate services and workflows. The provider of this service is Zapier Inc, 548 Market St. #6241, San Francisco, CA 94104-5401, USA. For details on data processing, please see Zapier's privacy policy: https://zapier.com/privacy

f. Make

We use Make to automate services and workflows. The provider of this service is Celonis, Inc, One World Trade Center, 87th Floor, New York, NY, 10007, USA. Details on data processing can be found in Make's privacy policy: https://www.make.com/en/privacy-notice

g. Tally

We use Tally to collect surveys. The provider of this service is Tally BV Muidepoort 19A, 9000 Gent, Belgium. Details on data processing can be found in Tally's privacy policy: https://tally.so/help/privacy-policy

h. Calendly

We use Calendly to book appointments. The provider of this service is Calendly LLC, 88 North Avondale Road Suite 603 Avondale Estates, GA 30002 USA. Details on data processing can be found in Tally's privacy policy: https://calendly.com/legal/privacy-notice

i. Facebook Pixel

This website uses Facebook's visitor action pixel to measure conversions. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries.

This allows the behavior of site visitors to be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.

The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Usage Policy. This allows Facebook to place advertisements on Facebook pages and outside of Facebook. This use of the data cannot be influenced by us as the website operator.

The use of Facebook pixels is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in effective advertising measures including social media. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

You can find further information on protecting your privacy in Facebook's privacy policy: https://de-de.facebook.com/about/privacy/.

You can also deactivate the remarketing function "Custom Audiences" in the settings for advertisements at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook. You must be logged in to Facebook to do this.

If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

7. forms

We use various services to provide the following online forms. For this purpose, we forward your data to Mailchimp, Pipedrive or Zapier, which process the data exclusively on our behalf. See privacy policy for "Mailchimp", "Pipedrive", or "Zapier".

a. Offering digital content free of charge

In order to provide you with our downloadable content, we collect personal data from you. In the following, we explain this data.

  • Data collected: E-mail address, surname, first name, title, job title
  • Purpose: Personalised sending of the requested content
  • Storage period: The data is generally only stored as long as it is necessary to achieve the purpose. After transmission of the content, the data is deleted.
  • Legal basis: Art. 6 I b DS-GVO

b. Newsletter

If you subscribe to our newsletter, we save your e-mail address and use it to send the newsletter. Your e-mail address will not be published or passed on to third parties.

  • Data collected: E-mail address, first name, last name, title, name of your property management, quantity of units managed
  • Intended use: Sending the requested newsletter
  • Storage period: The data will generally only be stored as long as it is necessary to achieve the purpose for point "b.Newsletter" and you have not objected to the use of your data.
  • Legal basis: Art. 6 I a DSGVO - Consent
  • Cancellation: You can unsubscribe from our newsletter at any time via a link contained in each issue. We will then delete your email address from our distribution list. Alternatively, you can unsubscribe from the newsletter at any time by sending an email to info@impower.de.

c. Web demo

If you register for a demo account, we will save your e-mail address and use it to send you the newsletter. Your e-mail address will not be published or passed on to third parties.

  • Data collected: E-mail address, first name, last name, title, job title
  • Intended use: Sending the requested newsletter
  • Storage period: The data is only stored as long as it is necessary to achieve the purpose for point "c.Webdemo" and you have not objected to the use of your data.
  • Legal basis: Art. 6 I a DSGVO - Consent
  • Cancellation: You can cancel your demo access at any time by sending an e-mail to info@impower.de.

d. Webinars

If you register for a webinar, we will use your data to provide you with the necessary information and to enable you to participate in the webinar.

  • Data collected: E-mail address, surname, first name
  • Purpose: Sending the requested invitation to the webinar as well as preparation, implementation and follow-up of the webinar.
  • Storage period: The data is generally only stored as long as it is necessary to achieve the purpose. Your data will be deleted after the webinar has taken place.
  • Legal basis: Art. 6 I b DS-GVO

e. Test Account

If you register for a test account, we will use your data to provide you with the necessary information and to introduce you to the test account and the features of the software.

  • Data collected: E-mail address, surname, first name, telephone number
  • Purpose: Provision of the requested test account and explanations of the features of the software.
  • Storage period: The data is generally only stored as long as it is necessary to achieve the purpose. After the end of the test phase, your data will be deleted if you do not become a customer.
  • Legal basis: Art. 6 I b DS-GVO

8. data subject rights

Insofar as personal data is processed by Impower GmbH as the data controller, you as the data subject have, depending on the legal basis and purpose of the processing, certain rights from Chapter III of the GDPR, in particular the right to information (Article 15 of the GDPR), the right to rectification (Article 16 of the GDPR), the right to erasure (Article 17 of the GDPR), the right to restriction of processing (Article 18 of the GDPR), the right to data portability (Article 20 of the GDPR) and the right to object (Article 21 of the GDPR). If the processing of personal data is based on your consent, you have the right to revoke your consent under data protection law in accordance with Art. 7 III DS-GVO.

Please contact us via the contact details mentioned in section 2 to assert your data protection rights with regard to the data processed for the operation of this website. Please note that in order to assert your data protection rights arising from processing by us as a processor of our customers, you must contact the controller directly. We reserve the right not to answer corresponding enquiries or to pass them on to the relevant company.

9. right of appeal

We would like to point out that you have the right to complain to the supervisory authority in accordance with Article 77 of the GDPR if you believe that your personal data is not being processed lawfully by us.

10. right of objection

You can object to the use of your data by using the appropriate opt-out or by making the appropriate adjustments in the consent management system iubenda.

11. final provisions

Impower reserves the right to adapt this data protection declaration at any time so that it always complies with the current legal requirements or in order to implement changes to the services in the data protection declaration, e.g. when introducing new services or changes to the website. The new data protection declaration will then apply to a renewed access to this website.

Version 09-2021